A few years back, during the 2020 lockdowns, I posted “Moving from Aussie Broadband to Superloop“, which turned out to be one of the most trafficked posts on this site.
A lot has changed since 2023, including me moving from Superloop back to Aussie Broadband for a few months, then back to Superloop. This is what has changed.
The Price
Back in 2020, 100/40 was $109 (Aussie) vs $98 (Superloop) with 6 months at $88. Recently, NBN has reduced the wholesale costs of faster plans to encourage upgrades.. Superloop prices have lowered due to this, now with a 6 month introductory peroid of $75 and ongoing $89 – this $20 – $26 dollar difference is why I switched back and will still reccomend them. Here’s a sign up link (referral link). Meanwhile Aussie has only decreased from $105 to $109.
CVC Graphs
Part of the draw of Superloop was that they published their CVC Graphs for all to see that they weren’t being congested. Since merging with Exetel, the CVC Graphs are disappointingly not available on their public website, however they are still accessible and I will continue to archive them while they are. Because there’s no information out there about this, I have no idea if they apply only to legacy superloop customers or also to Exetel/new Superloop signups. However the ACCC heavily monitor speeds now so it seems unlikely they will be able to get away with purchasing less CVC to cover the price drop/discounting.
The Transfer
It’s still just as fast. I was connected within an hour, and luckily Aussie still will pro-rata your month when cancelling (Superloop require 30 days notice).
No Port Blocking – but opt-out CGNAT
Superloop now by default opt you in to CGNAT – which is annoying if you’re a developer, have a home-lab or play video games. However, you can still opt-out by contacting support (they have chat!). There’s still no port blocking.